AI Features

“AI Features” means any tools, features, or functionality in the Services that utilize machine learning models. 

1.0 Use of AI Features. Your use of any AI Features is subject to the Agreement. You understand, acknowledge and agree that the AI Features are hosted and provided using Third Party Services. The AI Features may not be available in all regions or jurisdictions, and availability may change over time. Mural is not responsible for any inaccuracies, errors, biases or limitations in Output or the underlying algorithms or data.

2.0 Ownership. To the extent allowed under applicable law, as between you and Mural, both the Content that you or your Authorized Users input to be processed by the AI Features (“Inputs”), and any content generated and returned by the AI Features based on such Input (“Outputs”), is your Customer Content. You acknowledge that due to the nature of machine learning and the technology powering the AI Features, the AI Features may generate the same or similar outputs for other Mural customers or users. Mural does not use your Content or permit others to use your Content to train the machine learning models used to provide the AI Features. We do not and will not use your Content to improve or train our models without your permission to do so. 

3.0 Restrictions on Use. You understand and agree that the restrictions on use of the Services in the Documentation apply to your use of the AI Features. In addition, you will not do any of the following with the AI Features: generate content that can inflict harm on individuals or society, or that is intentionally deceptive and likely to adversely affect the public interest; mislead any person or imply that Outputs are unique or solely human generated; provide Inputs or attempt to generate Outputs that contain any personal information or other prohibited data or violate any applicable law; discover to attempt to discover any underlying components of the models, algorithms and systems, such as exfiltrating the weights of models; or use or attempt to use web scraping, web harvesting, or web data extraction methods to extract data from the Third Party Services or Outputs. Mural may limit your access to or use of the AI Features or the Services if Mural has a reasonable basis to believe that Outputs or your use of the AI Features violates these terms, our Documentation or the Agreement.

4.0 Warranties: You acknowledge and agree that all AI Features are provided as part of your Subscription without warranties on as is basis, except as stated herein. Mural may modify AI Features' terms of use at any time, including implementing usage limits, fees, or discontinuing features. Mural warrants only that AI Features will be provided according to industry standards and Customer Content will not be used to train machine learning models. 

‍5.0 Your Responsibilities. Artificial intelligence and machine learning technologies have known and unknown risks and limitations, including that content generated by such technologies is subject to inaccuracies, biases, and other defects. Mural makes no representations, warranties or covenants of any kind regarding Outputs or the Third Party Services that support the AI Features. You are solely responsible for reviewing any Outputs prior to acceptance or use, developing your own internal policies regarding the appropriate use of such technologies, and training your Authorized Users regarding such policies.

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In addition to our commitment to customer-friendly AI terms, Mural is proud to be among the pioneering signatories of the EU AI Pact.