Value stream mapping template

Use this template to visualize the processes that are in place so that you can improve the flow of value through your system, and minimize waste.

Delivering a product or service includes a number of steps, inputs, outputs, and people. Value stream mapping (VSM) helps you visualize the steps needed, from product creation to delivery to the end customer.

The value stream mapping template helps you:

• Get a visual overview of your processes that is easy to understand
• Increase transparency and alignment with all stakeholders
• Understand process flows and identify areas for improvement

How to use the value stream mapping template

To use Mural’s value stream mapping template, follow the instructions outlined below with your team.

1. Identify the workflow, product, or service that you’d like to improve

What is the product or service that will be the focus of your workshop? Make sure that you can name it or define it with only a few words or one sentence.

2. Invite all relevant stakeholders

In order to fully understand and visualize the outcome, you’ll need to make sure that stakeholders from every part of the process are represented in your workshop. This will ensure that you avoid blind spots and generate an accurate view of the current system.

3. Map the process

Whether in real-time or asynchronously, have your stakeholders map the various steps in the appropriate sections using color-coded sticky notes. The template breaks it down into the following categories, from supplier to customer:

• Process steps: What are the steps and materials involved? Who are the people taking action in each step?
• Current state: What does this look like in the current system? Be as specific and thorough as possible so that any inefficiencies can be identified
• Evaluation: What constraints are there? What are the opportunities for improvement?
• Future state: What should the ideal version of this process or service look like in the future?

Tips for running a value stream mapping template workshop

To get the most out of your value stream mapping session, you should:

• Ensure that all relevant stakeholders have a chance to participate throughout the process, so that you can get an accurate picture of the current state and build consensus on how to move forward
• Use Mural’s easy sharing tools so everyone can get involved and engaged, and features like tags for sticky notes to help identify themes or even assign action items
• Return to your value stream map regularly as your processes evolve so that you can track progress or note any adjustments that have been made along the way