Answer “why should we solve this problem?” and “how might we solve this problem?” for any task
The whys and hows template is a dynamic tool designed to supercharge team decision-making and problem-solving. By encouraging teams to delve into the “whys” behind a situation, it helps uncover the root causes of challenges and fosters a deeper understanding of the goals. This initial exploration sets the stage for more informed discussions, ensuring everyone is on the same page and aligned with the project’s objectives.
Once the team has grasped the reasons behind a problem, this problem solving template invites creative brainstorming and practical solutions to solve for them. This two-pronged approach not only empowers team members to contribute their ideas but also helps the 51% of employees who haven’t been trained to collaborate. The whys and hows template transforms decision-making into an engaging, shared journey toward success.
The whys and hows template helps you:
Enhance understanding: By exploring the “whys,” the Mural whys and hows template helps teams gain a deeper understanding of the root causes of issues. This clarity prevents misunderstandings and ensures that everyone is aligned on the real challenges at hand.
Promote collaboration: The template encourages open dialogue and participation from all team members. This collaborative approach fosters a sense of ownership and inclusivity, making everyone feel valued and engaged in the decision-making process.
Encourage creativity: When moving to the “hows,” the template creates a space for brainstorming and innovative thinking. Team members are encouraged to think outside the box, leading to a wider array of potential solutions and strategies.
Create structured problem solving: The clear framework of the whys and hows template helps teams stay organized and focused. This structured approach not only streamlines discussions but also makes it easier to prioritize actions and track progress, leading to more effective outcomes.
How to Use the whys and hows template for problem solving
Step 1: Define the problem
Begin by clearly stating the problem or decision at hand. This sets a focused context for the discussion and ensures everyone is on the same page.
Step 2: Explore the “Whys”
Gather the team and dive into the “whys.” Ask questions like:
Why is this problem occurring?
Why is it important to address this issue? Encourage open dialogue and let everyone share their thoughts. Aim to uncover the root causes and motivations behind the situation.
Step 3: Then, talk through the “Hows”
Once the whys are clear, transition to the hows. Ask questions such as:
How can we solve this problem?
How can we implement our solutions effectively? Encourage brainstorming and creativity, inviting all team members to contribute potential solutions.
Step 4: Figure out solutions
After generating a list of hows, work together to prioritize the solutions based on feasibility, impact, and resources. This helps the team focus on the most actionable steps.
Step 5: Create an action plan
39% say one of the main reasons strategic initiatives succeed is skilled implementation. Transform the prioritized solutions into a concrete action plan. Assign tasks, set deadlines, and establish accountability to ensure everyone knows their role in implementing the solutions.
Tips for using the whys and hows template for strategic planning
Encourage open dialogue: During the “whys” phase, encourage everyone to share their perspectives and insights. The more voices you hear, the richer the understanding of the problem will be!
Stay focused: While brainstorming, keep the discussion focused on one specific problem at a time. For the “whys,” ask questions like, “Why did this happen?” or “What factors contributed to this issue?” Then, shift to the “hows” by exploring, “How can we solve this?” or “What steps can we take?” This structure keeps the team organized and prevents conversations from wandering off course.
Document and review: Make sure to document the insights and solutions generated during the session. This reflection reinforces learning and strengthens the decision-making process for future projects!
Asking "why" before tackling a problem is essential for uncovering root causes rather than just addressing surface issues. This deeper understanding ensures that your solutions are not only effective but also sustainable. By clarifying the goals behind the problem, you can guide your approach to finding the most appropriate resolution.
Additionally, exploring the "why" encourages critical thinking and creativity, helping you avoid assumptions that might mislead your efforts. It also fosters discussion and alignment in group settings, promoting collaboration. Ultimately, this inquiry turns problem solving into a valuable learning opportunity, enhancing your grasp of the context and implications at play.
The whys and hows template is the perfect tool for decision making. By breaking down decisions into “why” and “how,” it helps teams dig deeper and explore the roots of a problem while also plotting out actionable solutions.
First off, starting with the “whys” encourages everyone to express their thoughts and concerns, sparking lively discussions that unveil different perspectives. It’s like shining a flashlight on hidden issues.
Once the team understands the underlying motivations, moving on to the “hows” allows them to brainstorm practical, creative strategies to tackle those issues. This two-step approach not only clarifies the decision-making process but also builds a sense of ownership and collaboration among team members. When everyone feels heard and engaged, you’re not just making decisions — you’re crafting solutions together like a well-oiled team.
The whys and hows template is your go-to tool in several key moments throughout a project. Here’s when to use it for maximum impact:
Kickoff phase: At the start of a project, use it to clarify the purpose and objectives. Asking “why” helps everyone align on goals, ensuring you’re all heading in the same direction right from the get-go.
Problem identification: Whenever you hit a snag or face challenges, break out the template. Start with the “whys” to dig into the root causes of the issue, then brainstorm “hows” to explore potential solutions. This keeps the team focused and proactive.
Decision-making moments: When it’s time to make a crucial decision — whether it's about resources, direction, or strategy — use the template to guide the discussion. It helps everyone understand the rationale behind choices and enhances buy-in.
Review and reflection: At project milestones or after completion, revisit the template to reflect on what went well and what could be improved. This not only helps you celebrate successes but also provides valuable lessons for future projects.
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