Show complexity and details of an enterprise service based on data collected from research
Creating a multi-actor journey is a quick way for you and the team to illustrate the complexity and nuances of an enterprise-level service or system. The information applied to the board should be representative of the observations, research, and data collected about your users and services.
The Multi-actor journey map was created by the EY Design Studio.
Mural is the only platform that offers both a shared workspace and training on the LUMA System™, a practical way to collaborate that anyone can learn and apply.
