Use this framework to allow designers to present their current solution.
To structure a critique session, start by presenting your proposed solutions and providing context. Next, break out into individual brainstorming sessions where everyone spends 10 minutes silently recording their ideas.
The goal is to answer the questions: what do you like about this solution? What don’t you like about this solution? What are some ideas you have to improve this solution?
Finally, bring everyone back together to go over the feedback and analyze how it might apply to the proposed solution. This is a structured way to gather feedback and analyze potential strengths and weaknesses, ultimately leading to pathways for improvement in a focused, positive way.
The responsibilities of a critique facilitator may include presenting the context and progress so far, inviting feedback across different categories, organizing feedback by theme, and creating actionable next steps within the same workspace. The facilitator should also ensure that the session stays on track using the timer tool and consider using Mural's private mode and anonymous voting to help determine the best path forward.
Feedback in a critique should be structured into three buckets: What do you like? What don’t you like? What ideas do you have for improvement?
When gathering feedback in a critique session, it’s important to have everyone not only identify what they like or don’t like about a given solution, but also the reasons behind their thinking. As a facilitator, encourage each participant to be as specific and detailed as possible about the aspects they like or don’t like, as well as their ideas for improvement.
Not only does this help all participants think more carefully about their responses, but also fosters better alignment and understanding across your team, and makes feedback more actionable.
Mural is the only platform that offers both a shared workspace and training on the LUMA System™, a practical way to collaborate that anyone can learn and apply.